100% Money Back Guarantee:

All products sold on soundproofingproducts.com.au  are covered by our  exclusive 100% money back guarantee.

If you receive a product that is not as advertised, you can return them (undamaged & unopened) within 7 days and receive a full refund. (excepting freight costs & re-stocking fee where applicable)

Please note: you will be responsible for covering the cost of return shipping! Soundproofing Products reserves the right to decline a refund if it believes the product is as advertised. By placing an order on this site you agree to be bound by the terms of this warranty.

There are NO RETURNS on non stocked items. Please check before ordering if you are unsure. 

We ship Australia wide.

Once an order has been paid for, it will be dispatched the following business day (usually)

Mass Loaded Vinyl & Acoustic pipe lagging rolls are shipped using local couriers, most often via EGO couriers. You can visit their webpage here www.e-go.com.au

You can also find the cost for shipping to your suburb by viewing their shipping rates here Shipping Calculator

For MLV & Pipe lagging Products the input data is: Suburb= 3011 or 4014 whichever is closer to you / Type = Tube /Weight =32kg / qty = how many you want to order / w=140 / h=15 / d=15 and of course destination is your suburb.

All MLV product orders are insured and tracked. You will receive tracking details upon placing an order.

Bulk Insulation Orders – are shipped using different methods depending on which suburb/ city you live in. For more detailed information email us here [email protected]